Tuesday, March 1, 2016

Is this going to be on the test?

In a recent interview, business author Seth Godin suggested that many aspects of our education and economic system have been structured around the idea that someone creates the most value when they are trained to perform a given task. Competent obedience emphasizes mental querying over the discovery of novel ideas, and may very well have been a scarce and valuable resource in a number of advanced and technical fields. As global connectivity brings billions of resourceful and ambitious people into an economy provisioned with instant access to the world's information, one may wonder how the 'do a trick, here's a treat' service may become commoditized.

As big complex organizations seek to grow shareholder value over trust and loyalty among customers and employees, they are less interested in rewarding the tricks, and the people who build lives around them end up living on the defense rather than the offense. Beyond its affect on the long term viability of their employees and customers, the companies themselves could be at risk. In the case of the S&P 500, the companies of 1960 could expect to remain on the index for 60+ years on average. By 2020, that number is estimated to be less than 20 years, and continue to approach 10 by 2030.

So how does one thrive in a rapidly connecting global economy? A convention-defying mindset may be among the best paths one can take. Early in their lives, the founders of Google, Ford, Amazon, and Wikipedia all benefited from a Motessori approach to education, which emphasizes indepdence, exploration and freedom over traditional didactic instruction.  In 2015 findings by Wharton Professor Adam Grant, those who defy the status quo are much more likely to make significant contributions to mankind than those who demonstrate gifted and talented traits. By these measures, those who prioritize following directions become those who get left behind.

Monday, February 8, 2016

How Super Bowl Ads Change Our Beliefs

An established ad exec was recently asked what makes a successful Super Bowl advertisement, to which he replied 'Successful ads hold a mirror up to ourselves and have a value system with which we can identify.' While this may elegantly explain the success of certain ads, and the increasing level of sophistication that consumers are alleged to demonstrate each year, it does not explain our continuing suceptibility to talking babies, animals doing people things, celebrity endorsements, and scantily clad models.

In 1929, an ad exec in NYC convinced a number of women to defy taboo by publicly lighting cigarettes at an easter sunday parade as a demonstration of their indepdence. This 'Torches of Freedom' rally led to an entire generation of female smokers and years of profits for the tobacco industry.  Those who have been casual viewers of Super Bowl performances since the early 2000s often recall one involving a wardrobe malfunction that is among the most memorable. And in 2016, a billionare who has a history of disparaging remarks toward women, muslims and latinos without remorse still managed to capture the imagination and gossip circles of the American people as a leading contender for the Republican nomination for president.

Effective messages provoke our heart or our mind, and some manage to do both. They focus in on certain ideas, norms or institutions and portray aspects of them as absurd or ripe for change often through hyperbole. They might even use nostalgia to provoke the naivety or imperfect taste of our former selves. Changing the beliefs that govern our behaviors is essential to creating any effective, long term change.  And if we don't feel a need to share our interpretation of a message with others, then it may not instill within us a need to change in the first place.

Monday, February 1, 2016

‘Leaders Eat Last’: Why The Selfless Succeed

Is greed good? While many companies appreciate the value of programs aimed at supporting employee development and workplace satisfaction, they face more pressure from Wall Street, corporate boards and competition than ever. Employees know that efforts to improve satisfaction are perceived as less vital, so they compromise the potential to find a job they love somewhere else in exchange for the stability that is supposedly offered in return. ‘Leaders Eat Last’ by Simon Sinek argues that companies and employees are settling for workplace conditions that sabatoge long-term success for everyone, and would benefit from models where money serves as a commodity to grow people instead of people serving as a commodity to grow money.  
 
Our willingness to equip leaders with fancy perks in exchange for security is not a modern day phenomenon, but is actually deeply seated in our biology as humans. As mammals, our brain chemistry evolved beyond those of our reptilian peers to incentivize symbiotic relationships such as the coach and player or the leader and follower. Without the protection of leaders, people are forced to work alone or in small tribes to protect and advance their own interests. And in so doing, silos form, politics entrench, mistakes are covered up instead of exposed, the spread of information slows and unease soon replaces any sense of cooperation and security. Leaders, Sinek argues, reduce the threats people feel inside the group by creating a circle of safety, which frees them up to focus more time and energy to protect the organization from the constant dangers outside and seize the big opportunities.
 
Leaders who do not establish a circle of safety for their employees pose negative effects on both long-term company performance and the health and welfare of its people. Those who take steps to protect their own interests at the expense of others send messages to their organizations that it is okay to do the same. According to Sinek, the ethical lapses that led to the financial crisis at places like Goldman Sachs were attributable to this phenomenon. As for the family-minded employees that sacrifice happiness in exchange for stability? A study by two researchers at the Graduate School of Social Work at Boston College found that a child’s sense of well-being is affected less by the long hours their parents put in at work and more by the mood their parents are in when they come home. Children are better off having a parent who works into the night at a job they love than a parent who works shorter hours but comes home unhappy.
 
So how do we promote better leaders at work and in society? Organizations where leaders advance their own interests over those of the group are common, and those who associate with them may need to question the returns they receive under that social contract.  Revolutionary organizations can be based on more essential ideas, or as one CEO puts it “We want our company to be one that our mothers and fathers would be proud of us for building,”. Capitalism works most effectively, the book posits, when it leverages human nature to inspire cooperation, trust and loyalty within a group and bring them toward a common cause.

Wednesday, January 6, 2016

The Secret To Perfect Compatibility

The life that my father worked to architect for my 3 siblings and I was one that could only be dreamt by the most extroverted of extroverts. At any given time, there were far more ducks, cats, dogs, kids, music, lawn equipment, noise-making toys, appliances, and activities than a single family home in upstate New York might have warranted, and left it as an outlier in an unequivocally introverted neighborhood. Most children go on to construct their own idealized worlds as adults, and our departure years later led him to find other ways to sustain the carnival.  His fascination with antique chiming clocks became apparent after I left for college. His return from a trip to the black forest of Germany included a rosewood cuckoo clock that was roughly the size of a toaster that he hung proudly in our family room. The passing of his mother later left him with 2 grandfather-style clocks with large gonging chimes to complement his existing collection of 2. By my late twenties, a grand total of 8 regularly-chiming clocks had been dispersed and meticulously maintained throughout the house, and rendered any attempt to perform an act of concentration impossible - especially if such an act was to occur during the most fearsome strike of 12.

My father describes his introduction to my mother in the early 1970s as one of divine grace. He does not refute those who knew him from the time that characterize a derelict nearing self-destruction. Facing prospects of deployment in Vietnam, he recalls being a conflict-averse and life-loving young man whose inclination toward debauchery was one that might have led him to jail or worse. My mother, who is remembered as an obedient, school-oriented college student, was a saint by comparison. Her ability to see through his limited abilities for self preservation and find an affectionate, diligent and generous family man were among the reasons that she was able to demonstrate the patience required for a 40+ year marriage to continue to succeed today.

No matter how perfect a person might be perceived, being around them for a period like 40 years is not easy. The greatest lesson about compatibility that we learn from people like my parents is that it is only achieved when we stop looking for it. By finding ways to look past their faults, we achieve compatibility with the people in our lives by focusing on the attributes that we can admire and respect. Not every person we encounter will be able to move past the less desirable aspects of our character, but the ones that do can become the ones we hold on to.